• Connect to a Live Agent

  However, if your concern is covered in the Helpdesk but requires a more in-depth explanation, a live agent can assist you. Step 1. Reply "No" to connect to a live agent for further assistance. No further prompts will be sent by the chatbot, and you will need to wait for a live agent to respond.Few readers

• Starting a Conversation

  Step 1: Type and send a message to initiate the chat. The chatbot will then respond by asking about your concern. Step 2. Use Automated AssistanceFew readers

• Accessing the Chatbot

  You can find the chatbot icon at the bottom right of your screen. Click the icon After clicking the icon, a chatbox will appear on your screen.Few readers

• Helpdesk

  Before starting a chat, you can browse Most Frequently Read Articles for quick solutions. Step 1. Click the Help icon located at the top right, next to the Chat icon. Step 2. Use the search bar below to find help articles on common topics, such as password reset, payment methods, grade submission, and mobile app registration. (https://storage.crisp.chat/users/helpdesk/website/c42c5aae73ea4Few readers

• Ending the Chat

  Step 1. Close the chat widget when you're done by clicking the exit icon in the top right corner of the chatbox.Few readers