> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://welaonline.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Accessing the Chatbot

You can find the chatbot icon at the bottom right of your screen.

![](https://storage.crisp.chat/users/helpdesk/website/c42c5aae73ea400/image_92ch8a.png)

**Click the icon**

After clicking the icon, a chatbox will appear on your screen.

![](https://storage.crisp.chat/users/helpdesk/website/c42c5aae73ea400/image_pb9y7o.png)
![](file:///C:/Users/User/AppData/Local/Packages/oice_16_974fa576_32c1d314_14e4/AC/Temp/msohtmlclip1/01/clip_image006.gif)